Privacy Policy

Information We Collect

At Wasuna Surveys, we collect information to provide better services to our users. The types of information we collect include:

Personal Information

• Name and contact information (email address, phone number)
• Demographic information (age, gender, location)
• Account credentials and preferences

Survey Responses

• Your answers to survey questions
• Feedback and comments about telecommunications services
• Service usage patterns and preferences

Technical Information

• Device information and browser type
• IP address and location data
• Usage analytics and interaction data

How We Use Your Information

We use the information we collect for the following purposes:

Service Improvement

• Analyze survey responses to identify trends and improvement opportunities
• Generate reports and insights for telecommunications companies
• Improve our platform and user experience

Communication

• Send survey invitations and reminders
• Provide customer support and respond to inquiries
• Share relevant updates and improvements (with your consent)

Legal Compliance

• Comply with applicable laws and regulations
• Protect our rights and prevent fraud
• Respond to legal requests and court orders

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Aggregated Data

We share aggregated, anonymized data with telecommunications companies to help them improve their services. This data cannot be used to identify individual users.

Service Providers

We may share information with trusted service providers who help us operate our platform, subject to confidentiality agreements.

Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or the rights of our users.

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
• Access Control: Access to personal information is restricted to authorized personnel only
• Regular Audits: We conduct regular security audits and assessments
• Data Minimization: We collect and retain only the information necessary for our services

Your Privacy Rights

You have several rights regarding your personal information:

Access and Portability

• Request a copy of your personal information
• Export your survey responses and account data

Correction and Updates

• Update your account information and preferences
• Correct inaccurate personal information

Deletion

• Request deletion of your account and personal information
• Withdraw consent for data processing

Communication Preferences

• Opt-out of marketing communications
• Control notification settings

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our services after the effective date of the revised Privacy Policy constitutes acceptance of the changes.